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(519) 883-8581Clinic policies.
Please review our policies before your visit.
Visits
To ensure all patients receive timely and efficient care, we will only address one medical issue per visit. If you have multiple medical issues you would like our doctors to look at, please book another appointment for another day.
Prescription Policy
We unfortunately do not prescribe narcotics and controlled substances.
Zero Tolerance
We do not tolerate any form of aggressive, abusive, or disruptive behaviour. This includes verbal or physical threats, harassment, or any inappropriate language. Any misconduct will result in your appointment being cancelled.
No Shows
There is a $50 CAD no show fee. This fee will be applied to your next appointment with us. You must advise us 24 hours before your appointment to cancel. Cancellations can occur via the myhealthaccess booking link in your account or you can cancel the appointment by calling the clinic during operational hours.